Dr. Sandilyan Ramanujam Pagaldiviti

Research Papers

• Effect of Incentives on service quality and Employee performance – A study of select upscale restaurants in West Bengal – Indian Journal of Applied Hospitality and Tourism Research, Vol 3, January 2011.
• Employee perception of work environment and welfare activities of the organization: A study of select hospitality organizations of West Bengal – Indian Journal of Applied Hospitality and Tourism Research, Vol 3, 2011.
• Gauzing Service Trends to meet Customer Expectations – Indian Journal of Applied Hospitality and Tourism Research, Vol 4, 2012
• Planning for nature-based Tourism – A case for Singalia National Park – Indian Journal of International Tourism and Hospitality Research, Vol 5, 2011
• HRM challenges in non-Star category hotels (FHRAI listed) of Kolkata, Survey, International Journal of IISWBM, 2013.
• Product value as assessed through service quality dimensions and the training of restaurant employees, Survey, International Journal of IISWBM, 2013.
• Human Resource Practices in non-star hotels of Kolkata, International Journal of Tourism and Travel, 2015.
• HRM and SQM – Linkages, Zenith International Journal of Business Economics and Management Research, 2012.
• Effect of remuneration and rewards on employee motivation, Zenith International Journal of Business Economics and Management Research, 2012.
• Work life Balance for Hospitality employees, ELK Asia Pacific Journal of HRM and Organizational Behaviour, 2015.
• McClelland’s theory of needs and Organizational behaviour – A co relational study of Hotel Employees, Compass, GCU, Vol 2, Issue 1, 2019.
• Manpower Outsourcing in Hospitality - Boon or Curse, SDMIMD Journal of Management, Vol 10, Issue 2, 2019.
• Food Neophobia in Indian populace, Universe International Journal of Interdisciplinary Research (An International Peer Reviewed Refereed Journal) ISSN-2582-6417, 2020.
• Marketing culinary tourism for sustainable development - An empirical study on villages and communities in the union territory of Jammu and Kashmir, Shodshamhita, ISSN – 2277-7067, Vol – ix, issue -1, Jan 2022, UGC care group 1 Journal.
• A Study on Responsible Behavioural Practices at Tourist Attractions of Bangalore - International Journal of Social Ecology and Sustainable Development (IJSESD), Vol 13, Issue (1), 2022. (Scopus Indexed Journal)
• Responsible Beach Tourism and Environmental Issues in Sustainable Development: A Case Study of Digha, West Bengal – Specialusis Ugdymas Vol 1 no. 43, 2022
• Impact of Covid -19 on Hospitality Educators in India – Asian Journal of Education and Social Studies, Feb 2023.
• A study on mustard oil advantages and disadvantages on health- review, International Journal of Multidisciplinary Research and Development, ISSN Online: 2349-4182 ISSN Print: 2349-5979, May 2023
• Wellness Tourism: Reviving Healthy food and Lifestyle, International Journal of Positivity and Well Being, 1 No. 1 (August 2023), E-ISSN 2980-3497.

Books and Book Chapters: 

• Local Food and community development through Tourism – Vol 1, August 2021, Publisher: Eureka Publications, ISBN: 978-93-91260-29-3
• Teaching Case Studies on Hospitality and Tourism: Series Volume 1, September 2021, ISBN 13: 979-8468894736.
• Published Book chapter in IGI global publications “Impactful Technologies Transforming the Food Industry” titled, ‘The Future of Restaurants: How Technology Is Changing the Way We Dine Out’, August 2023, ISBN 13:
• Published book chapter in Taran Publications, “Role of robotics artificial intelligence and service automation in hospitality & tourism industry” titled, ‘A critical revelation regarding the effect of AI and Automation on the travel zone’, ISBN: 978-81-19295-06-7, June 2023.
• Published two chapters in ‘The Silver Mountain Research Book of Hotel Studies’ titled, ‘Sustainability in employee retention at Durgapur Hotels’ and ‘Role of food and beverage staff in promoting healthy food’ ISBN: 9789395806732, Arts and Science Academic publications, Volume 1, September 2023.

Awards Won

• Best paper at IHOST conference of G D Goenka University in 2021
• Best paper at GNA Business School Conference in 2021
• Best Paper at international conference of NIT Durgapur in 2011
• Certificate of Honor from IHM – Calcutta for organizing Stall at IFFI. 1994
• Felicitated by HRAO as Expert panelist at the 5^th Tourism Conclave organized by HRAO on 23^rd Feb 2023, at Swosti Premium Hotel, Bhubaneswar, Odisha. https://www.youtube.com/watch?v=OoxGLHwMXmk&t=19154s
• Numerous certificates for conducting National Level FDP’S in association with IOT academy.

Industry Interface

• 5-day online FDP on the theme, “Inculcating Universal Human Values in Technical Education” organized by All India Council for Technical Education (AICTE) from 2nd January to 6th January 2023.
• Attended Management Development Programme conducted by Center for Management Studies, Jain – Deemed to be University, Bangalore on 26^th March 2021
• Consultant for training and F&B for Taj Tristar hotel, Secundrabad. 2001-2005
• Consultant for SKHL (2011 – 2015)
• Training consultancy for City Residenci Hotel, Durgapur, 2014.
• Consultant and Advisor for the Celesteyum Academy, Bangalore – 2019-Date

Conference/Seminars/Workshops

• Advances in Computational Optimization and Applications, NIT Durgapur, 2010.
• The Inaugural International Hotel, Travel and Tourism Research Conference, BCIHMCT, 2011.
• Management and social welfare issues: Contemporary Perspectives, IISWBM Kolkata, 2011.
• India International Hotel, Travel and Tourism Research Conference, BCIHMCT, 2012.
• International conference of Business and Information Management, NIT Durgapur, 2012.
• Tourism Planning and Development in India: Setting agenda for Tourism Research, Kurukshetra University, 2012.
• Service sector in India – Its Dimensions and emerging issues, HIT Haldia, 2012.
• International HR Conference: HR Next – Focus, Engage, Align, IISWBM & SHRM India, IISWBM Kolkata, 2013.
• International conference in HRM on HR leadership: People. Process. Practice, IISWBM Kolkata, 2014.
• 3^rd International conference on Managing Human Resources at the Workplace, SDMIMD Mysore, 2014.
• 7^th International conference on Managing Human Resources at the Workplace, SDMIMD Mysore, 2018.
• 8^th International conference on Managing Human Resources at the Workplace, SDMIMD Mysore, 2019.
• Presented Paper at International Partners Research Conference, November 2020, organized by School of Business & International partners, University of Dundee, Scotland.
• Faculty skill enhancement (OBE) Workshop by Academic Staff College KLEF – Deemed to be University, 2018.
• FDP on Quality Initiative Schemes by IQAC, GCU, 2019.
• International Conference on “Tourism and Jobs: A better future for all, GCU, 2019.
• Workshop on Intellectual property Rights: Opportunities and Prospects, GCU, 2019.
• FDP on “Innovation in Teaching and Research” IQAC, GCU, 2020
• Quest 2020, Tourism conference on challenges post Covid19, GCU, 2020
• “Transition 2020” GCU Hotel Management conference, GCU, 2020.
• Attended International conference on ‘Sustainable Business Management practices and Social Innovation’ organized by Jain University on the 30^th of Jan 2021.
• Attended 9 days UGC Stride Sponsored Training programme on “Excellence in Research” organized by Avinashalingam Institute, Coimbatore, from 27/01/21 – 08/02/21.
• Attended Management Development Programme conducted by Center for Management Studies, Jain – Deemed to be University, Bangalore on 26^th March 2021
• Attended and presented paper “Marketing Culinary Tourism for Sustainable Development – An empirical study of villages and communities in the UT of J&K” at International Conference on “Business Resilience and Reinvention in the VUCA world” organized by GNA Business School, GNA University – 27/07/2021.
• Attended ‘Effective Research Planning and execution using Scopus and Science Direct’ by Elsevier in Dec 2021
• Completed one week FDP on ‘Business of Logistics in Supply Chain’ from AMET business school with ‘A’ grade in Jan 2022
• Presented Paper titled “Responsible Beach Tourism & Environmental Issues In Sustainable Development: A Study In Digha, West Bengal, India” at “Avlokan” (International Entrepreneurship Conference and Summit) organised by Jain University, January 2022
• Presented paper titled “Beach Tourism & Environmental Challenges for Sustainable Growth at Digha” at International Research Conference organised by D Y Patil B-School, April 27-29, 2022.
• Attended one week FDP on ICT Tools for Effective Teaching Learning from 23^rd to 28^th May 2022, conducted by Kamala Nehru Mahavidyalaya, Nagpur.
• Presented paper titled “Marketing Koraput Coffee Beans – Opportunities and Challenges” at International Conference organized by Central University of Jammu, May 26^th -27^th,
• Presented paper titled “Impact of Covid 19 on Hospitality Educators” at International Conference organized by Central University of Jammu, May 26^th -27^th,
• Attended Post Graduate research colloquium (PGRC 2022) on 5^th & 6^th Nov 22 organised by Taylors University, Malaysia.
• Attended 5-day online FDP on the theme, “Inculcating Universal Human Values in Technical Education” organized by All India Council for Technical Education (AICTE) from 2nd January to 6th January 2023.

Conferences Organized and Coordinated

• Organized HATCON 2015 at NSHM Durgapur, West Bengal.
• Organized International Tourism Conference at GCU in association with Karnataka Tourism and Gujarat Tourism, 2018.
• Organised International Chefs Conclave at GNA University with more than 30 chefs from across the world, 2021